Look good. Feel amazing.

"During our trip to Penang, my husband and I wanted to get a haircut + scalp treatment so we found Elegance via Google Maps. When we arrived, we were greeted by Angel and Wan Xing, who were very bubbly and friendly. They analysed our scalp condition and recommended the most suitable treatment specific to us, without going straight to the most expensive tier since it was according to our needs. I was also considering hair treatment as my hair had been frizzy for the longest time due to previous perm and dyeing- so Wan Xing suggested to get the mid tier version of it. At one point, since we had a dinner reservation to rush to after, there were 3 people drying my hair for me and I really appreciated their kind help to ensure that the whole job was done smoothly while respecting our time :) Will definitely recommend friends and family to pop by for hair and scalp treatment when in Penang!"

"Very satisfied. I went there today without an appointment and even though they were busy they managed to fit me in, in only 15 min or so. The owner (I didn't catch her name unfortunately) was very friendly and talkative which helps the time pass. She gave me a nice haircut, wash and head massage. And she was a true professional, after she blow-dried my hair she noticed a small adjustment was needed with my hair cut and she didn't hesitate to ask if she can work on it and take care of it. At other places I've had similar situation come up before where they didn't offer to address the issue after they clearly noticed it and I've had to point it out and ask for adjustment. I was more than happy with the level of service. Small note for visitors, there is a white doorbell at the main door which you have to ring for access to the hair studio. Humble suggestion for the owner. In dealing with you I was very satisfied as the service was lovely, but when I first got there I was not greeted with a hello or smile or how can we help you today. Maybe it's a cultural thing that I am not used to here in Malaysia. If you welcome the customer with a hello, a smile, and how can we help you comment, it will go a long way with making customers feel welcomed😊"

"Been travelling for 6 months and my hair was in need of attention. Walked into Elegance this morning and was met by Wan Xing. Space for me straightaway. I had a fabulous experience, never had a scalp analysis before or any hair treatment. Wan Xing explained everything she was doing, and why, while we were sitting waiting she recommended places to visit and food to eat. The massages, head, neck, shoulders were lovely and my hair cut is excellent. My scalp feels refreshed and my hair is the softest and lightest it's ever been. Thank you Wan Xing for a thoroughly enjoyable experience, you did an amazing job. 😀"

"So happy with my hair. I messaged them 10 minutes before and they had space for me on a Saturday morning. They discussed my wants for my hair equally to what they thought would look good. I had a night flight so I was really sleepy and as soon as I looked sleepy, the lady got another hairdresser to hurry the drying of my hair along."

"Thank you very much. We were a family of four and had our haircuts done along with a hair treatment. Everyone was very happy and satisfied with the service. Thank you for the great experience!"